Job Description
Zinnia is seeking a Program Manager to drive execution on client implementation work. The Program Manager will work with peers, Account Executives, Operations, and Technology teams to achieve transformation target outcomes. This role requires a keen understanding of the SDLC and the ability to deliver projects in both waterfall and agile methodologies.
Role involves:
- Supporting client discussions and planning activities.
- Preparing and facilitating strategic client planning sessions.
- Collaborating with Operations, Product, Client Account execs, and internal Technical Lead resources.
- Monitoring and managing Client portfolio status.
- Acting as the first point of escalation for transformation initiatives.
- Driving Client conversations on best practices & scope management.
- Improving team performance by leading, mentoring, training, motivating, and building team cohesiveness.
- Participating in monthly finance discussions to review P&L.
Requirements:
- Bachelor’s degree in business or a related field.
- 10+ years of Project Management Experience.
- 15+ years total technology experience.
- Experience with Waterfall, Agile, Scrum, Kanban methodologies.
- Understanding and experience within full software development project lifecycle.
- Knowledge of project management tools and software.
- Experience with third-party system support, preferably in insurance/financial services.
- Knowledge of IT systems, governance, and compliance.
- Strong problem-solving, decision-making, analytical, and organizational skills.
- Ability to tailor communications and influence critical decisions.
- Strong results orientation, organization, and management skills.
- Experience with conversions and implementations.
- Knowledge of annuities and life products.
- Ability to travel a minimum of 10% of the time.
Zinnia offers:
- Excellent career progression.
- Competitive compensation.
- Health/dental insurance.
- Parental leave.
- Profit sharing.
- 401(k).
- Incentive/bonus opportunity.
- Tuition reimbursement.