Carrier Relations Manager (Africa) at Vonage

Vonage is seeking a Carrier Relations Manager (Africa) to join their Carrier Management Team. This role is responsible for the strategic direction and coordination of new API connectivity globally. The successful candidate will drive the growth of advanced network APIs and ensure Vonage has the best network connectivity and innovation to meet customer needs.

The Carrier Relations Manager will work in hybrid model from Wrocław.

Responsibilities:

• Create, own, and lead the plan for coverage in Africa.
• Contracting with CSPs/MNOs for SMS, RCS, Voice and Numbers connectivity in the region.
• Identify and drive systems and processes that enable Vonage to scale new connectivity with Carriers and Partners.
• Build and maintain strategic relationships with CSP leaders, industry regulatory bodies and key vendor partners.
• Support service Go-to-Market activities at Vonage and externally.
• Work with Vonage Sales. Product, Legal, Operations, Engineering teams to enhance services and operating models and product.
• Presenting Vonage at industry events (MEF, RCS, GSMA) and CSP/MNO engagements.

Requirements:

• Knowledge and experience of in Carrier Relations in the region for SMS, RCS, Voice and Number services.
• Highly evolved strategic mindset capable of driving new initiatives from ideation to execution.
• Experience leading complex commercial projects involving extended virtual teams.
• Knowledge of the cloud communications industry (UCaaS/ CCaaS and /or APIs).
• Deep knowledge of how the API marketplace is regulated, operated and managed.
• Experience working directly with the world’s largest digital brands.
• Extensive experience working directly with Carriers (CSPs) in the region.
• Strong presentation, communication and interpersonal skills.
• Fluent in English and French language skills.

Vonage offers:

• Exciting work and career advancement opportunities.
• A collaborative work environment.
• Unlimited discretionary time off and tuition reimbursement.