Carrier Relations Manager EMEA at Vonage

Vonage is seeking a Carrier Relations Manager (EMEA) to join their team in Wrocław (hybrid). This role is responsible for the strategic direction and coordination of new API connectivity globally. The successful candidate will have mastery of leadership skills to drive the growth of advanced network APIs.

The Carrier Relations Manager will ensure Vonage develops world-class network connectivity and innovation to drive customer success.

Role Involves:

• Creating and leading the plan for coverage in EMEA.
• Contracting with CSPs/MNOs for SMS, RCS, Voice, and Numbers connectivity.
• Identifying and driving systems and processes to scale new connectivity.
• Building and maintaining strategic relationships with CSP leaders and industry bodies.
• Supporting service Go-to-Market activities.
• Working with Sales, Product, Legal, Operations, and Engineering teams.
• Presenting Vonage at industry events.

Requirements:

• Knowledge and experience in Carrier Relations in EMEA for SMS, RCS, Voice, and Number services.
• Strategic mindset capable of driving new initiatives from ideation to execution.
• Experience leading complex commercial projects.
• Knowledge of the cloud communications industry (UCaaS/CCaaS and/or APIs).
• Deep knowledge of how the API marketplace is regulated, operated, and managed.
• Experience working directly with digital brands and Carriers (CSPs) in the region.
• Strong presentation, communication, and interpersonal skills.
• Fluent in English and French.

Vonage offers:

• Discretionary Time Off.
• Private Medical Insurance.
• Educational Assistance Reimbursement Program.
• Opportunities for reimbursement for conferences and trainings.
• Flexible hybrid work schedule.
• Ericsson Support Line.
• Kafeteria.