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Job Description
Aisera is seeking a Professional Services Engineer to drive the deployment and use of Conversational AI solutions in customer environments. This role involves being a primary technical point of contact for customers and leading the end-to-end integration lifecycle. The Professional Services Engineer will collaborate with cross-functional teams and mentor junior team members.

Responsibilities include:
  • Leading the end-to-end integration lifecycle.
  • Developing custom workflows/RPAs based on customer requirements.
  • Troubleshooting and resolving integration issues.
  • Collaborating with cross-functional teams to gather requirements.
  • Staying current with product changes and educating customers.
  • Mentoring junior team members.

Requirements include:
  • 3+ years of hands-on software implementation & integration experience.
  • Proficiency in integration technologies such as SSO, REST APIs, Web Services, and Software integrations.
  • Scripting experience in JavaScript, Java, or Python.
  • Excellent communication skills.
  • U.S. Citizenship is required.
  • Bachelor’s or higher degree in computer science, engineering, or a related technical field.
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