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Vonage is seeking a Senior Director of Carrier Relations to lead a team focused on developing and managing relationships with voice and messaging carrier partners. The Senior Director will foster a collaborative environment, coach team members, and ensure the effective delivery of high-quality services. This leader will improve operational efficiency, service reliability, and compliance, aligning team goals with the organization's strategic objectives.
The role involves:
- Cost Management
- Team Leadership & Development
- Vendor & Carrier Relationship Management
- Operational Efficiency & Continuous Improvement
- Strategic Planning & Industry Engagement
Requirements:
- Proven experience in telecom vendor management or carrier relations, with a track record of team leadership and growth.
- Strong expertise in contract negotiations, vendor performance management, and team-driven success.
- Knowledge of carrier network technologies, interconnections, and routing.
- Excellent leadership, communication, and relationship-building skills.
- Ability to lead and motivate teams to deliver results.
Vonage offers:
- Opportunity to innovate cloud communications for businesses worldwide.
- A collaborative environment.
- Career growth opportunities.
Vonage
Vonage is a global cloud communications leader that empowers businesses in their digital transformation. It delivers fully programmable Unified Communications, Contact Center Applications, and Communications APIs. The company focuses on innovating communication capabilities within digital, cloud, and real-time business environments.