Business Product Analyst at Vonage

Vonage is seeking a Business Product Analyst to support their product team. The Business Product Analyst will drive data-driven insights, build performance metrics, and enhance product decision-making. This role involves building and supporting performance metrics, providing product insights, creating product dashboards, guiding product managers in self-service analytics, collaborating with cross-functional teams, performing augmented analysis, handling ad-hoc analysis, and supporting data infrastructure.Role involves:

• Building and supporting performance metrics at the product level.
• Generating actionable insights for product roadmap development.
• Building and maintaining product dashboards.
• Guiding Product Managers on self-service analytics.
• Collaborating with Product Managers, Engineering, and Business Intelligence teams.
• Leveraging data sources to enhance recommendations.
• Supporting urgent data inquiries and unique analysis requests.
• Collaborating with BI teams to ensure scalable data infrastructure.

Requirements:

• Bachelor’s degree in Business, Data Analytics, Computer Science, or a related field.
• 3+ years of experience as a Product Analyst, Business Analyst, or in a similar role.
• Very good English skills.
• Proficiency in working with complex, high-volume, multi-dimensional products.
• Experience working with large datasets from multiple services and sources.
• Proficiency with SQL and advanced SQL techniques for data manipulation and analysis.
• Experience creating dashboards for other users using tools like Tableau or similar (Qlik, PowerBI).
• Experience working with BI teams and tools like Amplitude Adobe Customer Journey Analytics, Snowflake, and other platforms
• Experience in building automated metric pipelines and enabling self-service analytics solutions.
• Excellent communication and presentation skills.
• Strong collaboration skills, working cross-functionally with Product Managers, Engineering, Finance and BI teams.
• Ability to identify trends, opportunities, and issues to advise on product roadmap decisions.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities and deliver results in a fast-paced, dynamic environment.

Vonage offers: