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Job Description
The Outbound Supervisor at Nabis is responsible for overseeing the timely, accurate, and efficient packing and shipping of all outbound orders from their Woodlake facility. This role is critical in ensuring daily delivery goals are met, orders are accurately fulfilled, and customer satisfaction is maintained at the highest level. Reporting to warehouse management, the Outbound Supervisor leads a team of associates and works cross-functionally with Inventory, Inbound, Dispatch, and QA teams to drive operational excellence.

Responsibilities:
  • Lead the outbound team to meet or exceed daily pick, pack, and ship goals.
  • Manage the daily fulfillment schedule, prioritizing orders based on deadlines and delivery requirements.
  • Monitor team productivity and quality, providing ongoing coaching, feedback, and support.
  • Maintain accountability for order accuracy and quality standards to minimize mispacks, delays, and customer dissatisfaction.
  • Collaborate closely with Inventory Control and QA teams to resolve inventory discrepancies and ensure smooth order fulfillment.
  • Maintain accurate and timely reporting of outbound metrics and daily operational KPIs.
  • Ensure warehouse safety standards are strictly adhered to at all times.
  • Proactively identify process improvements to increase efficiency and reduce errors.
  • Support training initiatives to maintain a highly skilled and flexible outbound workforce.
  • Drive the adoption of new operational programs, including the LTL (Less Than Truckload) fulfillment processes.
  • Participate in operational meetings, providing feedback and solutions based on day-to-day observations.

Requirements:
  • Must be 21 years or older to work in the cannabis industry
  • Cannabis experience: 2+ years of experience
  • Customer Service: 2+ years experience
  • Last-mile distribution and logistics: 2+ years experience
  • Associate degree OR 2 years relevant work experience
  • Outstanding communication and people skills
  • Knowledge of manual and systematic warehouse movement
  • Ability to lift 50 lbs., bend, stretch, and twist
  • Ability to pass pre-employment background check
  • Monday - Friday on-site work availability
  • Ability to work occasional weekend shifts
  • Clean driving record

What Nabis offers:
  • Competitive pay
  • Medical/Dental/Vision is offered to all full-time employees.
  • Fun and energetic culture!
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