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Job Description
Remote is seeking an Account Manager to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies. The Account Manager will present Remote’s suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position is an opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.
Role involves:
- Managing the entire sales cycle.
- Presenting Remote’s services to existing customers.
- Owning and nurturing customer relationships.
- Designing solutions tailored to the unique communication needs of small and mid-sized businesses.
- Leading customer retention initiatives.
- Collaborating with cross-functional teams.
Requirements:
- Demonstrated ability in retaining and growing existing accounts.
- Success in building key customer relationships.
- Proactive communication with key customer contacts.
- Ability to create and execute sales motion and tactics.
- Strong knowledge of sales processes.
- Understanding of Remote’s services and its position in the industry.
- 5+ years of Account Management experience preferable, or related SaaS sales experience.
- Excellent verbal and written communication skills.
- Business fluency in English is essential.
- Highly self-motivated with ambitions to be in a closing role.
- Self-directed and able to work independently and as an active member of the team.
- Resilience and perseverance with a positive attitude.
- Able to perform under pressure.
- Strong business acumen.
- High level of integrity and work ethic.
- Efficient in multitasking, prioritization, and time management.
- Customer obsessed and clear desire to be in a customer facing role.
Role offers:
- The opportunity to manage the entire sales cycle.
- The opportunity to own and nurture customer relationships.
- Flexible paid time off
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment budget for local in-person social events or co-working spaces
Remote - Referral Board
Remote is a global HR platform dedicated to simplifying international employment for businesses of all sizes. They enable companies to compliantly recruit, pay, and manage remote teams worldwide, handling payroll, benefits, taxes, and legal compliance. Remote values diversity, inclusivity, and offers fully remote positions with flexible work arrangements, promoting a culture of asynchronous work and employee empowerment. They are backed by top investors and focused on fostering a positive impact on global talent-hiring and bringing local wealth to developing countries.
All Jobs at Remote - Referral Board (68)