Staff Experience Researcher

Job Description

Thumbtack is seeking a Staff Experience Researcher to join their New Hiring Experiences team. This role involves shaping product strategy and user experience through creative research approaches. The researcher will collaborate with cross-functional teams to drive innovation and ensure user-centered design.What this role involves:

• Leading fast-paced, mixed-method research.
• Translating ambiguous problem spaces into clear direction.
• Partnering with design, product, and engineering teams.
• Crafting compelling narratives to influence stakeholders.
• Inspiring a prototype-forward, innovation culture.
• Championing a user-centered mindset.
• Influencing multiple product areas and partner teams.

Requirements:

• 10+ years of experience in user research.
• Experience in sprint-style or agile environments.
• Expertise in qualitative methods and a mixed-methods mindset.
• Proven track record of shaping early-stage product strategy.
• Exceptional communication and storytelling skills.
• Creative, solutions-oriented mindset.
• Strong leadership presence.

What Thumbtack offers:

• Opportunity to shape product strategy.
• Collaboration with cross-functional teams.
• A chance to influence innovation and user-centered design.