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Job Description
AlphaSense is seeking a Content Analyst to join their Content team and enhance the company's content offerings. The Content Analyst will collaborate with product managers, content analysts, software engineers, and content vendors. This role involves identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. The ideal candidate should possess strong communication, analytical, web research, and troubleshooting skills.
Role involves:
- Ensuring newly sourced and existing content is properly mapped and tagged.
- Reviewing content processing alerts and addressing data quality issues.
- Manually retrieving presentations and other documents from company websites.
- Developing innovative ways of troubleshooting content issues.
- Navigating company, regulatory, and other websites to locate and retrieve content.
- Supporting the development of operational frameworks to streamline tagging and mapping workflows.
- Coordinating with internal teams to resolve issues in a timely manner.
- Tracking processing state, generating content usage reports, and maintaining logs of content requests.
- Creating, updating, and documenting content onboarding processes.
Requirements:
- Outstanding oral and written communication skills.
- 2+ years of data entry and/or data maintenance experience.
- A high aptitude and willingness to learn.
- Knowledge of MS Office, Google Suite and basic technical knowledge.
- Superior Excel Skills.
- Ability to distill and explain complex issues in simple terms.
- Energetic and creative individual with natural curiosity.
- Effective time management and task prioritization skills.
- Ability and interest to work independently.
- Bachelor’s Degree.
- Experience with financial information / data and analyst workflows.
