Business Development Specialist - French Speaker

Job Description

Tide is seeking a Business Development Specialist to join their team in Bulgaria. This role involves engaging with prospective SME members, addressing objections, and communicating the benefits of the Tide app. The Business Development Specialist will convert leads into active members by providing support and guiding them through the application process. They will also build strong relationships with prospective members, understand their business needs, and identify opportunities to introduce relevant financial products and services.

Responsibilities:

• Drive market expansion by engaging with prospective SME members.
• Convert leads into active members through proactive support.
• Build strong relationships with prospective members.
• Ensure compliance and troubleshoot issues in collaboration with KYC agents.
• Maximize upselling opportunities by recommending additional services.
• Provide valuable insights to internal teams for continuous improvements.

Requirements:

• Native-level proficiency in spoken and written French.
• Experience in telesales, business development, or customer service.
• Target-driven and commercially focused mindset.
• Proactive self-starter comfortable in a fast-paced environment.
• Adaptability to shifting priorities and changing market dynamics.
• Member-first approach with strong problem-solving skills.
• Knowledge of compliance, KYC, AML, and financial regulations (ideally).
• Experience using Zendesk, predictive dialers, or other CRM/sales engagement tools (bonus).

What Tide Offers:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave