Staff Researcher

Job Description

Apollo.io is seeking a Staff Researcher to play a key role in improving user experience. The Staff Researcher will partner with stakeholders to run critical research projects and help grow the research team. The ideal candidate will be a creative thinker who can interpret data and drive meaningful impacts to product and company strategy.

Responsibilities:

• Conduct in-depth, agile research using various methods.
• Contribute to persona and journey map development.
• Integrate iterative testing and feedback loops.
• Plan and facilitate usability testing sessions.
• Collect and analyze user data.
• Prepare research reports and documentation.
• Collaborate with cross-functional teams.
• Coach and mentor junior researchers.
• Stay informed on industry trends.
• Share user insights with the broader team.

Requirements:

• Proficiency in mixed research methods.
• Pragmatic and tactical approach.
• Growth-oriented mindset.
• Reflexive and dynamic problem-solving skills.
• Autonomous ownership.
• Proactive strategist.
• Excellent communication skills.
• Diverse portfolio of projects.
• Empathetic and kind disposition.
• 8+ years of mixed methods research experience.

Apollo.io offers:

• A mission-driven environment focused on customer success.
• Investment in employee growth and development.
• A collaborative team environment.
• Encouragement of bold ideas and courageous action.