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Job Description
Datacor is seeking a Lead Implementation Specialist to join their Solutions Architecture team. In this role, the individual will be responsible for leading and executing all aspects of clients’ software utilization, developing and implementing strategies for best practices across various industries, and guiding clients through every stage of their life cycle.
Responsibilities:
- Serve as point of contact for defining solutions for projects across diverse industries.
- Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals.
- Develop and implement ERP Solutions that align with business needs and goals.
- Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
- Coordinate with the Product and Development teams to ensure accurate implementation of ERP Solutions.
- Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow.
- Provide internal technical training and support to enable team members to complete assigned tasks.
- Prepare technical design documents and specifications for development.
- Prepare configuration documents and specifications for implementation specialist.
- Stay updated on the latest ERP trends, technologies and best practices.
Requirements:
- Bachelor’s degree in business administration, accounting, finance, computer science or relevant areas; a combination of education and relevant work experience will be considered.
- Minimum 5-10 years’ ERP software utilization as a “super-user”
- ERP Implementation experience in Food & Beverage space preferred
- ERP implementation & solutioning experience preferred
- Excellent verbal, written and presentation skills
- Strong analytical and problem-solving skills
- Strong organizational and project management skills
- Exceptional time management skills
- SQL Query experience preferred
- Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, Visio, Project Management software, etc.
