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Job Description
Lush is seeking a Store Manager for its Toronto Eaton Centre location. The Store Manager will be responsible for leading a team, managing the store's operations, and ensuring a positive customer experience. The ideal candidate will have 3-5 years of retail management experience and strong HR skills.
Role Involves:
- Recruiting, training, and developing the store team.
- Managing budgets and exceeding sales targets.
- Creating a strong customer experience.
- Ensuring staff experience and operational excellence.
- Implementing merchandising plans.
- Managing stock and inventory.
Requirements:
- 3-5 years of managing in a retail environment.
- Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management.
- Excellent listening and communication skills.
- Excellent analytical, critical thinking, and troubleshooting skills.
- Excellent organization and time management skills.
- Strong customer service, supervisory, and sales skills.
- Knowledge and interest in skincare, natural beauty, and ethical business.
- Ability to work flexible hours.
Lush Offers:
- A fun and funky store atmosphere.
- A 50% discount on all products.
- An unconventional retail structure.
- Opportunities for growth.
