Branded Sites Data Entry Support Specialist

Job Description

Ylopo, LLC is seeking a detail-oriented Data Entry Support Specialist to support clients and internal teams with data entry tasks related to Ylopo’s Branded Site and Support Teams. The primary focus is on Agent Onboarding and Offboarding. The ideal candidate will be meticulous, detail-oriented, and able to grasp technical inputs of websites and internal systems.

The Data Entry Support Specialist will be responsible for accurately entering, updating, and maintaining data in websites and systems for Ylopo clients. This role requires a keen eye for detail and the ability to work efficiently without error. Candidates should be willing to learn the intricacies of the Ylopo internal systems and understand how to navigate client websites.

Responsibilities:

• Process forms to enter data accurately and efficiently into designated websites and databases for Ylopo Agent Onboarding and Offboarding.
• Verify and correct any discrepancies via email with customers and new information as it becomes available.
• Respond via email to all clients in a timely manner to provide a high level of customer support and complete tasks.
• Collaborate with the Branded Sites and Support Team members to ensure data consistency and accuracy across multiple platforms.
• Ensure data integrity and security by following company protocols and procedures.
• Organize and sort information according to specified guidelines.
• Consistently meet the required KPIs and number of forms to process daily.
• Perform other administrative tasks and duties as assigned.

Requirements:

• Ability to grasp moderate technical concepts and systems.
• Previous experience in a data entry role.
• Professional manner and responsiveness to clients.
• Consistent work habits and strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to take initiative and work independently toward deadlines.
• Strong written communication skills.
• Positive demeanor, trustworthy character.
• Adaptability and willingness to learn new software and tools.

Ylopo offers:

• Commitment to personal development.
• Guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company.
• Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts.
• Team building events, team lunches/ happy hours, and other company wide events.
• A supportive, caring environment dedicated to continuous learning and growth.