Outbound Sales Development Representative - Retail

Job Description

Lightspeed is seeking a highly motivated Outbound Sales Development Representative to join their growing North American team. This role is the first touchpoint between potential customers and the Lightspeed brand, playing a crucial part in driving revenue growth by generating and qualifying leads. The Outbound team is in hyper-growth mode, requiring a driven individual passionate about helping entrepreneurs.Responsibilities:

• Identifying potential customers and introducing products through phone and email.
• Engaging and qualifying new leads via phone, email, text, and social media.
• Collaborating with inbound sales teams and managing handoffs to Account Executives.
• Working with marketing and sales teams to develop sales pipeline strategies.
• Consistently meeting monthly, quarterly, and annual goals.

Requirements:

• Experience in sales or a call center environment.
• Excellent customer service and communication skills.
• Tech-savvy with the ability to explain technology clearly.
• Strong written and spoken English.
• An entrepreneurial and agile mindset.

Benefits:

• Flexible hybrid environment (3 days/week in office).
• Genuine career opportunities.
• Lightspeed RSU program.
• Unlimited paid time off policy.
• Flexible working policy.
• Health insurance and wellness benefits.
• Possibility for transit fees to be covered.
• Paid leave assistance for new parents.
• LinkedIn Learning.
• Volunteer day.