Job Description
Appian is seeking a Senior Technical Consultant to join their Customer Success team. In this role, the consultant will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation.
Role involves:
- Leading projects and working throughout the entire project life-cycle.
- Defining, designing, developing, and implementing custom software solutions using Appian’s low-code platform.
- Working within an agile environment to understand client’s business processes and technical needs.
- Launching new relational data models in production.
- Developing APIs to integrate with multiple systems.
- Partnering with Appian Architects and Technical Delivery Managers.
- Leading/mentoring consultants through fast-paced software implementations.
- Collaborating with client’s technical teams and business users.
- Driving adoption by empowering clients to become self-sufficient.
Requirements:
- 6+ years of experience with hands-on software development or technical consulting.
- B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
- Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
- Ability to work with clients to define business processes and gather functional and technical system requirements.
- Excellent communication skills, passion for technology and continuous learning.
- History of success on cross-functional teams; experience building products using agile methodologies.
- Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills.
- Knowledge of software testing practices; integrations experience using APIs; familiarity with Amazon Web Services (AWS).
- Willingness to travel; 20% to support customer engagement.
Appian offers:
- Training and Development: Department-specific training, mentorship, and the First-Friend program.
- Growth Opportunities: Leadership program, Appian University, skills-based training, and tuition reimbursement.
- Community: Inclusivity through employee-led affinity groups.