Senior Associate Consultant, ELM

Job Description

Harbor is seeking a Senior Associate Consultant, ELM to join their Legal Technology & Operations team. This role is focused on corporate legal technology and involves working with leading vendors to provide clients with expertise and market perspective. The Senior Consultant will work closely with Harbor project team members and clients to lead requirements gathering and analysis, execute against legal technology best practices, and leverage methodologies to facilitate the selection, implementation, and/or optimization of legal technology systems and tools.Role involves:

• Facilitating requirements gathering.
• Preparing documentation of processes.
• Helping to implement identified solutions.
• Supporting client business process review.
• Drafting deliverables during a project lifecycle.
• Configuring and developing technologies based on technical requirements and design.
• Administering system testing, tracking defects, and collaborating with technology providers and clients to resolve defects.
• Assisting with management of project scope, schedules, workplans, timelines, and budgets.
• Managing client expectations and project scope, communicating directly with clients to continually foster relationships.
• Becoming proficient in specific legal technologies related to active projects.
• Researching and staying abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI.
• Assisting in business development efforts such as proposals, workplans, and presentations.
• Seeking opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor.

Requirements:

• 3+ years of relevant experience in the legal or consulting industry.
• 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools.
• Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams.
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education.
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management.
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping.
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset.
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail.
• Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects.
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight.
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills.
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools.

Role offers:

• Full-time, remote position.
• Opportunity to work Hybrid from our Chicago headquarters.
• Opportunity to work with a globally integrated team of 800+ strategists, technologists, and specialists.