(Associate) Consultant Customer Data & Tech (m/w/d)

Job Description

Capgemini Invent is seeking an (Associate) Consultant Customer Data & Tech (m/w/d) to join their team. The consultant will master projects and steer the transformation of organizations into data-driven enterprises.

The role involves advising national and international clients on customer data strategies, developing data and AI as competitive factors, enabling valuable customer insights, and developing sustainable solutions for marketing, sales, and service. The consultant will also support offer processes and portfolio design.

Role Involves:

• Advising clients on customer data strategies
• Developing data and AI as competitive factors
• Enabling customer insights for data-based decisions
• Developing innovative solutions for marketing, sales, and service
• Supporting offer processes and portfolio design

Requirements:

• Experience in consulting, conception, or implementation of data and analytics solutions
• Degree in economics, computer science, engineering, mathematics, or a related field
• Interest in digital transformation and strategic analysis
• Experience in customer data modeling, ETL, visualization solutions, advanced analytics, data science, machine learning models, AI, or GenAI
• Knowledge in improving Customer Experience, Loyalty, Churn / Retention, Customer Satisfaction or Customer Lifetime Value (CLV)
• Strong communication skills, team spirit, reliability, and engagement
• Excellent German and English skills, flexibility, and willingness to travel

What Capgemini Invent Offers:

• Career perspectives and freedom for initiative
• Individual coaching through "The Institute" program
• Commitment to equal opportunities, diversity, and inclusion
• Benefits for work-life balance, health & wellbeing, mobility, and modern offices