Senior Associate, Consumer Experience, Canada Strategy & Operations

DoorDash Canada is seeking a Strategy & Operations Senior Associate to join their Customer Experience team. This team focuses on building personalized in-app experiences to support key business pillars and drive sustainable growth across the Canadian market. The ideal candidate will be data-driven, curious, and ready to drive impact by managing and optimizing the in-app customer experience.

What this role involves:

• Planning, developing, and launching innovative in-app experiences.
• Developing DoorDash's consumer-first strategy.
• Operationalizing data-driven experiments.
• Analyzing the operational and financial impacts of initiatives.
• Collaborating with cross-functional teams.

Requirements:

• 4+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting, or related areas.
• Thrives as a generalist and specialist.
• Self-starter who excels in a fast-paced environment.
• Comfortable with ambiguity and brings structure to work.
• Problem solver who can identify core issues and propose solutions.
• Comfortable using SQL to analyze data and build dashboards.

What the role offers:

• Opportunity to make a tangible impact on DoorDash Canada's consumer experience.
• Collaborative work environment across various functions.
• Chance to contribute to a global company transforming local economies.