Director of Client Relations

Job Description

Ernest Packaging Solutions is seeking a Director of Client Relations to manage sales activities and ensure customer loyalty. The Director will oversee the sales direction, develop sales techniques, and strive to exceed sales objectives. They will also manage, support, and cultivate the development and growth of the sales force, nurture relationships with supplier partners, and maximize account penetration. This role is crucial for the company's long-term growth strategy through in-depth selling and new customer acquisition.Responsibilities:

• Manage and oversee the company’s sales direction and functions.
• Strive to exceed the company’s sales objectives.
• Manage, support and cultivate the development and growth of the sales force.
• Nurture the close working relationships with our valued supplier partners.
• Maximize account penetration via in-depth selling.
• Respond swiftly, thoroughly and effectively to customer crises.
• Conduct regularly scheduled reviews with the company’s sales force.
• Act as the point-person for all departments when sales-related issues arise.
• Establish selling prices and approve deviations within company policy.
• Support and assist in the implementation of all company policies.
• Implement sales promotions, campaigns and sales contests.
• Lead monthly sales meetings.

Requirements:

• Previous B2B outside sales experience.
• Previous experience managing an outside sales team.
• Experience with relevant business development approach preferred.
• Industry experience not required.
• Must have an active driver's license and an acceptable driving record.

What Ernest Packaging Solutions Offers:

• Competitive base salary.
• Bonuses.
• Perks.
• Benefits.
• Wonderful company culture.