Experience Coordinator

BrainStation is seeking an Experience Coordinator to deliver exceptional experiences for courses and events. The Experience Coordinator will support instructors, speakers, and learners, ensuring a seamless journey. This is a hybrid role based in London.

Responsibilities:

• Execute experiences for BrainStation courses and events.
• Coordinate logistics with campus operations and marketing teams.
• Identify opportunities to improve student experience and course delivery.
• Track and report data and feedback.
• Conduct student onboarding and course preparation.
• Collaborate in creating programs that build the BrainStation community.
• Resource event panelists and build connections with industry experts.
• Participate in the tech community and build the BrainStation brand.

Requirements:

• Bachelor’s degree or equivalent experience.
• 1-3 years experience in a customer or client-facing role.
• Strong attention to detail.
• Ability to thrive in a fast-paced environment.
• Willingness to try new things and pivot as needed.
• Professional verbal and written communication skills.
• Dedication to providing excellent customer service.
• Passion for learning new skills.

Perks and Benefits:

• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• New Device Allowance
• Socials, Outings & Retreats
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility