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Cloud Support Analyst II

Cloud Support Analyst II role at Zafin in Vancouver.
Zafin
Hybrid
On-Site
Canada
Undisclosed salary
Job Description
Zafin, a leading platform for driving customer value in the banking sector, is seeking a Cloud Support Analyst II. This role involves collaborating with end-users and stakeholders to resolve system and data issues, improve financial systems, and work with vendor partners on implementations and troubleshooting. The position is hybrid, requiring some on-site presence.

Responsibilities:
  • Troubleshoot and resolve system and data issues.
  • Identify and implement improvements to financial systems.
  • Collaborate with vendor partners on implementations and enhancements.
  • Work within a team and cross-functional team environment.
  • Manage assigned engagements.

Requirements:
  • Post-secondary education in information management, computer science, or related field.
  • Experience supporting enterprise systems, preferably cloud-based systems (Azure, AWS, GCP).
  • Strong SQL skills for issue resolution.
  • Knowledge in Java or any other programming languages
  • Experience in automation of repeatable processes

Zafin offers:
  • Competitive salaries.
  • Annual bonus potential.
  • Generous paid time off.
  • Paid volunteering days.
  • Wellness benefits.
  • Opportunities for professional growth and career advancement.
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