Salesforce Consultant

Job Description

NeuraFlash is seeking a Salesforce Consultant to enhance their Service Cloud practice. The consultant will collaborate with customers to understand their business needs, define requirements, and deliver Salesforce project implementations. This role involves designing, developing, and launching solutions while working with a talented team and exciting customers.Role involves:

• Defining requirements with customers
• Proposing and delivering solutions
• Architecting and building Service Cloud and Field Service Lightning implementations
• Configuring Salesforce solutions using point-and-click tools
• Leveraging the Salesforce platform to implement scalable solutions
• Partnering with the Artificial Intelligence team to create innovative Salesforce solutions
• Acquiring new technical expertise and understanding of the latest Salesforce features
• Training and mentoring team members

Requirements:

• 2+ years of project experience in a hands-on position
• 1+ years of experience with Salesforce in a development or configuration capacity
• Understanding of Customer Service and Field Service Business Operations
• Solid understanding of the Salesforce Platform and its architecture
• Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
• Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance
• Client Facing Experience in Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture

NeuraFlash offers:

• Remote and in-person work options
• Flexibility in work hours
• Collaboration with a team of smart people
• Opportunities for celebration and fun