Salesforce Consultant

Job Description

NeuraFlash is seeking a Salesforce Consultant to enhance its Service Cloud practice. The consultant will collaborate with customers to understand their business needs, define requirements, and design, develop, and implement Salesforce solutions. This role involves working with a talented team, engaging with customers, and partnering with Salesforce and AI teams.

The Salesforce Consultant will play a crucial role in bringing Salesforce project implementations to life. They will work closely with customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions.

Responsibilities:

• Work with customers to define requirements and propose & deliver solutions
• Architect and build best-in-class implementations of Service Cloud and Field Service Lightning
• Configure Salesforce Solutions using point and click tools
• Partner with our Artificial Intelligence team to create innovative Salesforce solutions
• Acquire new technical expertise and understanding of latest Salesforce features

Requirements:

• 2+ years project experience in a hands-on position
• 1+ years of experience with Salesforce in a development or configuration capacity
• Understanding of Customer Service and Field Service Business Operations
• Solid understanding of Salesforce Platform and its architecture
• Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
• Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
• Client Facing Experience in Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture

NeuraFlash offers:

• Remote work options within specific regions
• Flexibility in work hours
• Collaborative work environment
• Travel opportunities (up to 25% for certain roles)