Staff Engineer, Insider Risk Program

Job Description

Twilio is seeking a Staff Security Engineer to join their Threat Detection and Response group. This role focuses on investigating potential insider risks to Twilio from internal and external actors. The ideal candidate will possess strong technical skills and experience in cyber security investigations.Twilio is dedicated to remote-first work and a culture of connection and global inclusion.Responsibilities:

• Collaborating between Insider risk analysts and stakeholders.
• Assess and investigate complex insider risk incidents.
• Conduct sensitive interviews of persons of interest.
• Evaluate the appropriate course of action to mitigate security concerns.
• Document investigative results in an articulate manner.
• Produce high-quality investigative reports and briefings.
• Convey complex security issues to both technical and non-technical audiences.
• Collaborate with the Insider Risk Program Manager and cross-functional partners.
• Undertake analytical and project tasks to support the team.

Requirements:

• 6+ years of hands-on cyber security investigations experience.
• Experience with emerging cloud technology services.
• Experience interviewing cyber risk actors.
• Knowledge of Insider risk/Data Loss Prevention programs.
• Experience with cyber security tools (UEBA/DLP/SIEM/SOAR).
• Basic scripting and coding skills (Powershell, VBscript, Bash, Python, SQL, etc.).
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships.
• Flexible to work additional hours during incidents.

What Twilio Offers:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program