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Principal Product Utilization and Adoption

Principal Product Utilization and Adoption role at Anaplan in London.
Anaplan
On-Site
United Kingdom
Undisclosed salary
Job Description
Anaplan is seeking a Principal Product Utilization and Adoption to join their Operational Excellence Group. This role is based in London, United Kingdom. The ideal candidate will focus on ensuring users are empowered, confident, and successful with Anaplan's products, especially AXL. They will lead efforts to ensure product experiences are usable and learnable, with strong adoption strategies that guide users to value from day one. The Principal Product Utilization and Adoption will work cross-functionally to embed adoption principles across product development, launch, and post-launch stages.

Role Involves:
  • Defining and championing user enablement and adoption strategies.
  • Developing frameworks and templates for onboarding and feature walkthroughs.
  • Assisting in the strategy and execution of in-product instructions and learning content.
  • Acting as an enablement advisor across functions.
  • Defining success metrics related to enablement and adoption.

Requirements:
  • 5+ years of experience in user enablement, product adoption, or customer success in a SaaS or enterprise environment.
  • Deep understanding of business processes.
  • Experience designing and deploying in-product onboarding or training content at scale.
  • Strong communication and storytelling skills.
  • Proven track record of driving adoption and engagement through enablement-led strategies.
  • Familiarity with enterprise platforms or planning tools (AXL experience a plus).

Role Offers:
  • Opportunity to impact user success and drive long-term value realization.
  • A chance to work in a diverse and inclusive environment.
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Anaplan

Anaplan is a leading software company that provides a cloud-based platform for business planning and performance management. Its platform enables organizations to connect strategy to plans, uncover insights, and improve decision-making across various business functions. Anaplan serves a global clientele, including Fortune 500 companies, empowering them with advanced scenario planning and analysis capabilities to navigate complex and dynamic markets. The company fosters a culture of innovation, customer success, and collaboration.

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