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Principal Product Utilization and Adoption

Principal role focused on product usability and adoption at Anaplan.
Anaplan
On-Site
France
Undisclosed salary
Job Description
Anaplan is seeking a Principal Product Utilization and Adoption to join their Operational Excellence Group. This role is based in Paris, France. The Principal will focus on ensuring users are empowered, confident, and successful with Anaplan's products, especially AXL. They will lead efforts to ensure product experiences are usable and learnable, with strong adoption strategies that guide users to value from day one. This role involves bridging the gap between product capability and user adoption, ensuring end users know when, why, and how to use features to drive outcomes.

Role involves:
  • Defining and championing user enablement and adoption strategies.
  • Developing frameworks and templates for onboarding and feature walkthroughs.
  • Assisting in the strategy and execution of in-product instructions and learning content.
  • Training product, customer success, support, and sales teams on product adoption principles.
  • Defining success metrics related to enablement and adoption.

Requirements:
  • 5+ years of experience in user enablement, product adoption, or customer success.
  • Deep understanding of business processes.
  • Experience designing and deploying in-product onboarding programs at scale.
  • Strong communication and storytelling skills.
  • Proven track record of driving adoption and engagement.
  • Familiarity with enterprise platforms or planning tools (AXL experience a plus).

Anaplan offers:
  • A culture that champions diversity of thought and ideas.
  • An environment committed to achieving ambitious goals.
  • Opportunities for professional development.
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Anaplan

Anaplan is a leading software company that provides a cloud-based platform for business planning and performance management. Its platform enables organizations to connect strategy to plans, uncover insights, and improve decision-making across various business functions. Anaplan serves a global clientele, including Fortune 500 companies, empowering them with advanced scenario planning and analysis capabilities to navigate complex and dynamic markets. The company fosters a culture of innovation, customer success, and collaboration.

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