Store Manager

Job Description

Club Monaco is seeking a Store Manager for their Chestnut Hill, MA location. The Store Manager will contribute to the company's financial growth by ensuring customer service and visual standards exceed expectations, maintaining operational integrity, and developing talent. This role is responsible for the overall results of the store.

• Delivering continuous performance feedback and training.
• Fostering a positive team environment.
• Driving employee engagement.
• Ensuring customer service levels are met and exceeded.
• Motivating and coaching the store team to achieve sales goals.
• Building repeat business through client program strategies.
• Ensuring brand integrity through visual merchandising and maintenance standards.
• Leading the store's business planning process.
• Managing sales and wage budgets.
• Maximizing on-hand inventory.
• Ensuring operational integrity and asset protection compliance.

Requirements:

• Requires 3+ years store management experience
• Computer proficiency with MS Office; Outlook, Excel, Word
• Excellent interpersonal skills supporting a team environment
• Excellent English communication - verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

What the role offers:

• Opportunity to contribute to the financial growth of an international brand.
• Chance to develop and lead a team.
• Exposure to visual merchandising and store maintenance standards.
• Involvement in business planning and financial management.