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Job Description
Smartsheet is seeking a Sales Development Representative to provide pre-sales support and engage with prospective customers. The role involves qualifying leads, expanding awareness among current users, and collaborating with sales teams. This position reports to the Manager, Sales Development, based in Costa Rica.
Role involves:
- Engaging and qualifying inbound leads and inquiries.
- Expanding awareness, educating, and identifying new opportunities with current users.
- Partnering with Commercial Sales teams.
- Developing account knowledge and relationship maps.
- Scheduling appointments and demos.
- Holding thoughtful conversations over the phone and email.
- Being a subject matter expert on Smartsheet products and services.
Requirements:
- 1 year of sales development experience.
- Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau.
- Passion for working with new technologies and technical concepts.
- Capability of understanding customer pain points and delivering solutions.
- Aptitude to manage numerous requests and time demands.
- Drive, grit, and team-oriented mindset.
- Degree in Publicity, Marketing, Sales, or Business Administration preferred.
Smartsheet offers:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica
