Sales Engineer

Job Description

• Work alongside Sales and Customer Success as the ultimate product expert.
• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Assist prospects and customers with Business Assessments (POCs, Pilots).
• Craft content to show customers how to leverage Gong for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally.
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate closely with Product Marketing, Product Management, and Engineering.

• 2-4 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Understanding of security and privacy pertaining to SaaS systems.
• Understanding of data flows, AI/ML concepts, analytics, APIs, JSON or webhooks is a plus.
• Understanding of essential sales personas and workflows (including Forecasting and Prospecting)
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem solving.
• Able to make the complex sound simple!

• Medical, dental, and vision plans
• Wellbeing Fund
• Mental Health benefits
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend