Staff Professional Services Consultant – Data Protection Specialist

Job Description

Zscaler, a leading cloud security company, is seeking a Staff Professional Services Consultant specializing in Data Protection to join their Customer Success Organization. This role involves building long-term partnerships with customers by delivering tailored data protection solutions and advocating for their needs. The consultant will present solutions, manage project milestones, and collaborate across teams to refine products and establish best practices.

The ideal candidate will possess expertise in data protection technologies and be capable of crafting innovative, custom solutions. They will also be adept at multitasking across multiple projects and solving complex data protection challenges.

Responsibilities include:

• Building long-term, trusted partnerships by delivering tailored, future-proof data protection solutions and advocating for customer needs
• Presenting solutions, rationale, and project progress effectively at all organizational levels while managing milestones and potential challenges
• Collaborating across teams to refine products, create detailed documentation, and establish best practices for scalable solutions
• Leveraging expertise in data protection technologies (DLP, CASB, APIs) to craft innovative, custom solutions, including demos and coding/scripting needs
• Multitasking across multiple customers and projects, showcasing ownership, innovation, and adaptability in solving complex data protection challenges

Requirements:

• Bachelor’s degree with 6+ years of experience in Professional Services, Service Integration, or DevOps
• Expertise in cloud/network security architecture, data loss prevention (DLP), CASB, SaaS security, and endpoint security solutions
• Proficient in Unix/Linux and Windows systems, scripting/coding for complex tasks, and working with REST APIs
• Strong background in L2-L4 networking, virtualization, cloud computing, and handling security products, malware, and ransomware

Zscaler offers:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!