Contact Centre Consultant - Sydney Weployee

Job Description

Weploy is seeking a Contact Centre Consultant for a role in Sydney. Weploy simplifies the job search by instantly matching talented candidates with job opportunities across Australia. This role offers access to upcoming contact centre positions, competitive pay, and career growth opportunities with leading Australian brands.Role involves:

• Answering calls, emails, and chats (50-60 per day)
• Achieving key metrics such as handling time, quality, and customer satisfaction
• Providing excellent customer service

Requirements:

• Full-time availability (Monday-Friday)
• 6-12 months of recent call centre or high-volume phone-based experience
• Customer-centric mindset
• Resilience and a can-do attitude
• Exceptional communication skills (written and verbal)
• Professional references from previous employers

Weploy offers:

• Great pay above award
• Career growth opportunities
• Full training
• Supportive and dynamic team environment