Contact Centre Weployee

Job Description

Weploy is seeking a Contact Centre Weployee to join their Brisbane community. Weploy's mission is to simplify the job search process by instantly matching talented candidates with job opportunities across Australia. This role offers access to upcoming contact centre positions, competitive pay, and career growth opportunities with leading Australian brands. The role involves:

• Answering calls, emails, and chats to assist customers daily.
• Achieving key metrics related to handling time, quality, and customer satisfaction.
• Participating in full training to ensure confidence in the role.
• Collaborating within a supportive and dynamic team.

Requirements include:

• Full-time availability from Monday to Friday.
• Eligibility for full-time work (for visa holders).
• 6-12 months of recent call centre or high-volume phone-based experience.
• A customer-centric mindset focused on providing excellent customer experiences.
• Resilience and a can-do attitude in a fast-paced environment.
• Exceptional communication skills, both written and verbal.
• Professional references from previous employers.

Weploy offers:

• Great pay above award.
• Career growth opportunities.
• Direct matching with suitable roles.