Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

Job Description

Weploy is seeking experienced call centre specialists for upcoming roles in Melbourne's South Eastern Suburbs. These onsite opportunities offer above-award hourly rates and the chance to work with leading Australian brands.The Role Involves:

• Handling a high volume of inbound queries via calls, emails, and chats.
• Working with reputable clients in Financial Services, Waste Management Services, Healthcare, and more.
• Taking an average of 50-60 calls per day.
• Achieving key metrics such as average handling time, quality assurance, and roster adherence.
• Participating in detailed training programs lasting 4-6 weeks.

Requirements:

• Full-time availability from Monday to Friday.
• Minimum of 6 months to 1 year of recent experience in a call centre or high-volume phone-based role.
• Confidence working with numbers and mathematics.
• Exceptional communication skills, both verbal and written.
• Willingness to work onsite in the office.
• Professional references from previous employers.

Weploy Offers:

• Onsite opportunities across Mulgrave, Scoresby, Clayton, and South Eastern Suburbs of Melbourne.
• Above-award hourly rates.
• Opportunities for experienced call centre specialists.
• Opportunity to work with some of Australia's leading brands!
• Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter.
• Mon-Fri hours (consistent full time hours of 37.5 each week)
• Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
• Supportive and bubbly team environment