(Senior) Account Manager DACH- Energy Trading (m/f/d)

enmacc, Europe's largest OTC trading market for energy and environmental commodities, is seeking a (Senior) Account Manager to manage customer success in the DACH region. The role involves guiding customers through their journey on the enmacc marketplace, from onboarding to upselling and cross-selling, ensuring a first-class customer experience. The Account Manager will collaborate with the marketplace management team, analyze usage and market data, and act as a point of contact for existing customers within enmacc.

Responsibilities:

• Guide customers through their journey within the marketplace.
• Expand customer accounts through upselling and cross-selling.
• Collaborate with the marketplace management team to ensure traders have all they need and drive adoption.
• Analyze usage and market data from the DACH region and manage dedicated customers.
• Act cross-functionally within enmacc as a point of contact for existing customers.

Requirements:

• Experience in sales/account management in the energy industry is essential.
• Enjoyment of digital products and services.
• Excellent verbal and written communication skills in German and English.
• Independent, entrepreneurial, and result-oriented mindset.
• Structured approach to customer development paths.

enmacc Offers:

• A growing, ambitious and successful company with flat hierarchies.
• A competitive remuneration package.
• A supportive, persistent, curious, and fun work culture with a great international team.
• A hybrid work arrangement with the option to work remote from anywhere in Germany or Austria.
• Development plan, budget, and five extra vacation days for personal and professional development.
• State-of-the-art hardware.
• Diverse, international team that celebrates differences.
• Free drinks, fruit, and coffee, gym/wellness benefits as well as discounts offers.