Strategic Accounts Director, New Product

Job Description

Garner Health is seeking a Strategic Accounts Director to retain and upsell clients on their newest employee benefit offering. The Strategic Accounts Director will collaborate with the General Manager of Health Plan Products to ensure clients have an excellent experience and achieve expected results. This role involves becoming a trusted strategic partner to clients on plan design, bending cost trends, and driving plan performance. The Strategic Accounts Director will report to the General Manager of Health Plan Products.

• Work with the General Manager of Health Plan Products to onboard and advise clients on Garner’s newest product.
• Establish and manage strategic broker and client relationships.
• Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
• Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
• Monitor overall client health and execute strategic plans to proactively address key account risks
• Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
• Drive improved net revenue retention and other KPIs for your book of business

Requirements:

• Deep health plan design and benefits knowledge.
• Experience working with clients to design and implement level- and self-funded medical plans.
• 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space.
• Proven results of achieving retention and upsell targets year over year.
• Excellent communication and presentation skills.
• Problem solver in ambiguous situations

The role offers:

• Equity incentive plan
• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k)
• Teladoc Health