Strategic Accounts Executive

Job Description

• Owning the process to retain and upsell Garner’s small and mid-market employer clients
• Collaborating with account managers to ensure Garner’s clients have an excellent experience
• Becoming our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
• Working with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
• Establishing and managing some of the most important strategic broker and client relationships
• Monitoring and anticipating the strategic needs of your book of business
• Monitoring overall client health and execute strategic plans to proactively address key account risks
• Collaborating with finance, product, data, and technology teams to deliver reports and presentations demonstrating the value and ROI of Garner
• Driving improved net revenue retention and other KPIs for your book of business

• Deep health plan design and benefits knowledge
• 2+ years of experience in a commercially-oriented consultant/broker, account management or sales role in the employee benefits space
• A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
• Proven results of achieving retention and upsell targets year over year
• A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
• Excellent communication and presentation skills
• Problem solver in ambiguous situations
• Strong communicator who can effectively articulate a vision
• A desire to be a part of our mission to improve the healthcare system
• Ability to travel up to 25% of time

• Opportunity to work at Garner, the fastest growing company in its space
• Remote work environment with up to 25% travel
• Participation in equity incentive and competitive benefits plans
• Flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more