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Job Description
Fetch is seeking a Director of User Analytics and Insights to drive performance improvements across the organization. This role involves partnering with cross-functional groups, developing action plans based on user and business insights, and aligning business objectives. The Director will eventually build out a team, providing leadership and strategic advice to executive leaders.
Role Involves:
- Providing leadership for business and vertical strategy.
- Developing user segmentation with clear actions and recommendations.
- Communicating technical concepts to non-technical leadership.
- Developing materials focused on articulating business and vertical strategy.
- Providing user and customer insights to business stakeholders.
- Leading the development of vertical reviews.
- Driving data-driven decision-making and objective setting.
- Identifying and removing barriers to business or vertical strategy realization.
- Breaking down large problems into smaller initiatives.
Requirements:
- 8+ years experience in a similar insights role.
- Proficiency in data visualization.
- Data Modeling Experience
- Strong SQL skills for data manipulation and analysis.
- Experience working cross-functionally with multiple stakeholders.
- Strategic mindset and ability to anticipate issues.
- Experience in an analytical role.
- Comfort presenting in front of executives and large groups.
- Ability to communicate technical information to non-technical counterparts.
- Comfortable in Excel/Google Sheets.
Fetch Offers:
- Equity in Fetch.
- 401k match up to 4%.
- Comprehensive medical, dental, and vision plans, including pet insurance.
- $10,000 per year in education reimbursement.
- Employee Resource Groups.
- Flexible PTO and 9 paid holidays.
- 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers.
- $2,000 incentive for new family members.
- Flexible work environment (remote or in offices in Madison, Birmingham, or Chicago).
