Front of House Receptionist

Job Description

Brunswick Group is seeking a Front of House Receptionist to join their dynamic team in London. The ideal candidate will be passionate about providing exceptional service and ensuring a seamless experience for guests and clients.Role involves:

• Managing the entire guest booking cycle.
• Answering calls and booking appointments.
• Coordinating room usage.
• Inspecting rooms and creating work orders.
• Providing refreshments and maintaining cleanliness.
• Ordering and managing supplies.
• Ensuring rooms are fully stocked.

Requirements:

• Excellent communication and presentation skills.
• Strong organizational skills.
• Proficiency in Microsoft Office Suite and booking systems.
• Attention to detail.
• Experience in reception/housekeeping practices.
• Flexibility to meet company needs.
• A-level education or equivalent.
• Experience in a 4-star+ hotel, spa, or equivalent is preferred.

Brunswick Group offers:

• Annual Discretionary Bonus.
• 25 days’ annual leave plus a birthday day off.
• Private Medical Insurance.
• Family Leave Policies.
• Employee Assistance Programme.
• Headspace Membership.
• Financial Wellbeing Schemes.
• Eye Care and Flu Vaccinations.
• Corporate Gym Memberships.
• External Partnerships with the National Theatre.
• Complimentary Refreshments and Café Services.
• Training Sessions and Social Activities.