Job Description
Xometry is seeking a Production Order Administrator to join their Operations team. This role focuses on managing production order execution through Xometry's manufacturing partner network and resolving any issues that arise during the production process.
- Supervising the processing of production orders and documentation in CRM and ERP systems.
- Selecting suitable contractors from the production partner database.
- Supporting the manufacturing process by controlling dates, dispatch, organizing delivery, and ensuring product quality.
- Tracking payments and working with customers.
- Solving problems and handling special cases with customers and manufacturers.
Requirements:
- Fluent in English (B2 level or higher) for business correspondence.
- At least 1 year of relevant experience in procurement, logistics, or order management.
- Experience with engineering orders and transactional IT systems is an advantage.
- Readiness to solve problems outside the base scenario.
- Willingness to work overtime (paid) and be available for urgent questions outside business hours.
- Comfortable workplace with stable internet access for conference calls (100% home office).
Xometry offers:
- Remote full-time job.
- Fixed rate depending on the career level.
- Significant annual loyalty bonus.
- Corporate Laptop.
- Free corporate language courses (English).
- Team spirit and friendly atmosphere.
- Development opportunities.
- Ongoing free of charge well-being activities.
- Flexible processes and planning.
- Well-structured onboarding plan.
Xometry is an equal opportunity employer.