Senior Operational, Technology and Outsourcing Risk Manager

Job Description

• Acting as the second line subject matter expert for operational risk, ICT and security risk, and third-party/outsourcing risk.
• Providing effective oversight and challenge of first line risk and control self-assessments, incident management and reporting, issue remediation and risk mitigation processes.
• Supporting the ongoing development and maintenance of our Operational Risk Management Framework, policies, standards and associated ICT, Security and Third Party Risk Management policies and risk appetite metrics.
• Conducting second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
• Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure and outsourced service providers.
• Providing second line input into our technology and security strategies, business continuity planning, and third-party onboarding processes.
• Overseeing the implementation and testing of the digital operational resilience act (DORA) in the EU and ensuring compliance with applicable local regulatory standards.
• Partnering with supplier operations, legal, and technology and information security teams to assess third-party risk throughout the outsourcing lifecycle.
• Preparing operational, technology and third party risk reports and providing updates to relevant governance forums, including risk committees and senior management.

• 10+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank.
• Deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational, ICT and outsourcing risk.
• Strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
• Experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
• Proven ability to navigate complex stakeholder landscapes and influence decision-making at senior levels.
• Detailed understanding of regulatory requirements such as EBA Guidelines on ICT & Security Risk Management, EBA Guidelines on outsourcing arrangements, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3).
• Experience conducting Business Impact Assessments (BIA) and scenario testing.
• Strong analytical, problem-solving and project management skills.
• Excellent stakeholder management and communication skills, with the ability to influence senior leadership.
• Experience working with regulators and managing regulatory engagements.

• A competitive compensation package, composed of a base salary + share options.
• Flexible working hours.
• 34 days of annual leave including public holidays.
• €1,200 learning budget each year.
• Private healthcare scheme.
• Pension scheme.
• Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling.