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Senior Localization Program Manager

Senior Localization Program Manager at OpenTable in London.
OpenTable
Hybrid
On-Site
United Kingdom
Undisclosed salary
Job Description
OpenTable is seeking a Senior Localization Program Manager to join their multicultural team in London. This role is hybrid, requiring two days per week in the office. The Localization Program Manager will be responsible for localization project management, delivery, workflow, and quality optimization for a specific business area. They will work closely with cross-functional teams to ensure that localization efforts align with company priorities, improve localization efficiency, and optimize cost-quality balance. The ideal candidate will possess an analytical mind, effective communication skills, and strong project management abilities.

In this role, you will:
  • Define localization strategy and align it with business objectives.
  • Lead large-scale cross-functional localization initiatives across multiple content streams.
  • Develop and implement automation and solutions for localization scalability.
  • Serve as a key advisor to internal teams, providing expertise on localization challenges and opportunities.
  • Partner with engineering, product, and marketing teams to integrate localization into business planning.
  • Drive process efficiency and operational perfection to optimize quality, speed, and cost.
  • Establish localization success metrics and use data-driven insights to guide decision-making.
  • Be a phenomenal partner with localization vendors and negotiate contracts for efficient results.
  • Influence leadership on localization investment and expansion opportunities.
  • Advocate for standard methodologies in internationalization and localization across teams.

Requirements:
  • Minimum 7 years of localization program management experience, with leadership exposure.
  • Expertise in driving strategy and cross-functional initiatives.
  • Experience in handling localization vendors, budgets, and negotiations.
  • Proficiency in data analysis and defining success metrics.
  • Deep knowledge of localization tools, AI, and automation for scalability.
  • Validated ability to influence collaborators and senior leadership.
  • Strong project management and execution skills.
  • Experience in LQA, Machine Translation, and post-editing workflows (preferred).
  • Experience with TMS such as Smartling, Phrase etc.
  • Background in international product expansion.
  • Multi-lingual experience

OpenTable offers:
  • 25 vacation days per year in addition to statutory UK Bank Holidays
  • One Celebration Day per calendar year
  • Private Health & Dental and Life Insurances
  • Employee Assistance Program (EAP)
  • Pension Fund
  • Gym Discount
  • Bike2Work
  • Season Loan Ticket
  • Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
  • Perkbox & Booking.com business discounts
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OpenTable

OpenTable, a part of Booking Holdings, Inc., is a leading platform connecting millions of diners with a network of 60,000 restaurant partners. With over 25 years of experience, the company provides technology solutions that empower restaurants to manage their operations, focusing on team efficiency, guest satisfaction, and profitability. Simultaneously, OpenTable enables diners to discover and book restaurants suitable for any occasion. The company fosters a culture of hospitality and collaboration, operating globally alongside its sister brand, KAYAK.

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