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Job Description
The Senior Account Manager role at Zip involves nurturing mid-market merchant relationships, focusing on strategic account development and performance optimization. The role acts as a partner to clients, increasing their sales and expanding their market share by optimizing their checkout performance through Zip’s buy now, pay later (BNPL) technology.
Role involves:
- Developing deep relationships with key decision makers.
- Cross selling solutions that deliver mutually beneficial value to both merchants and Zip.
- Crafting tailored solutions for merchants and articulating product enhancements internally.
- Structuring marketing campaigns that increase client market share.
- Running effective Quarterly Business Reviews.
- Managing the renewal process for long-term contracts.
Requirements:
- 5+ years of experience in account management in financial services, payments, eCommerce, or technology sectors.
- A track record of managing large-scale mid-market accounts.
- Strong sales acumen with a history of successful upselling and cross-selling.
- Proven consultative sales skills with a history of exceeding performance targets.
- The ability to thrive in a matrixed environment.
Zip offers:
- Flexible working culture
- Incentive programs
- 20 days PTO every year
- Generous paid parental leave
- Leading family support policies
- 100% employer covered insurance
- Beautiful Midtown office with a casual dress code
- Learning and wellness subscription stipend
- Company-sponsored 401k match
