Fraud Monitoring Analyst

Upgrade is seeking a Fraud Monitoring Analyst to join their team in Phoenix. The Fraud Monitoring Analyst will play a crucial role in monitoring, identifying, and investigating suspicious transactions, contributing to the growth and development of the team, and improving processes and procedures. Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers.

Role involves:
• Conducting thorough investigations on suspicious transactions.
• Monitoring loss prevention controls.
• Understanding the risks associated with AML and fraud typologies.
• Recognizing and escalating potentially suspicious trends.
• Assisting the Fraud Monitoring Manager with additional tasks.
• Conducting second reviews evaluations on FRIO tickets.
• Meeting individual key performance indicators (KPIs).

Requirements:
• 2-3 years of BSA/AML, Investigations, or Fraud related experience.
• Bachelor's degree required.
• Outstanding verbal and written communication skills.
• Attention to detail.
• Ability to work independently.
• Good organizational skills.
• Ability to work well in a fast-paced, multi-task environment.
• Team-oriented.
• Proficiency in SQL.

The role offers:
• Competitive salary and stock option plan.
• 100% paid coverage of medical, dental and vision insurance.
• Competitive 401(k) and RRSP program.
• Flexible PTO.
• Opportunities for professional growth and development.
• Paid parental leave.
• Health & wellness initiatives.