Account Director, Client Experience - Healthcare

Job Description

dna, a fast-growing agency, is seeking an Account Director with healthcare and client experience to serve as a senior counselor to their clients. The Account Director will develop and execute strategic integrated communications and marketing programs. They will be responsible for driving overall strategy and advising healthcare clients and account teams on new initiatives. The ideal candidate will be a conceptual thinker with exceptional organizational and prioritization skills.Responsibilities include:

• Managing account team implementation of programs
• Collaborating with the team for project execution
• Leading project management initiatives
• Managing event and activation logistics
• Assisting in financial management for clients
• Meeting deadlines and maintaining attention to detail
• Collaborating with cross-functional teams
• Grasping clients, industry dynamics, and competitors
• Searching for opportunities to enhance client outcomes
• Articulating client brand objectives
• Shaping the account plan for each client
• Identifying training and development needs of junior staff

Requirements:

• Bachelor’s Degree or higher
• 6+ years client services experience in the advertising industry
• Understanding of integrated agency teams
• Ability to lead/manage multiple clients and programs
• Comfortable managing $2M+ in client business
• Experience in setting up, leading, and running client meetings
• Exceptional presentation and communication skills
• Full understanding of marketing communications and regulations of the pharmaceutical/healthcare industry
• Ability to promote a culture of collaboration and teamwork

dna offers:

• Opportunity to contribute, grow, and set a career path
• Access to world-class resources and exposure to cutting-edge marketing approaches through the IPG network
• Medical, Dental, Vision insurance
• 401k with employer match
• Tuition Reimbursement
• $60 monthly reimbursement for health and wellbeing
• Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit