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Job Description
Talkdesk is seeking a Talent Operations Coordinator I to provide operational support to the talent acquisition and talent management functions. This role is based in Bengaluru and involves coordinating recruitment activities, managing talent data and systems, and supporting various talent-related initiatives. Talkdesk values inclusivity and diversity, offering a welcoming environment for all.
Responsibilities:
- Schedule candidate onsite & virtual interviews for our global Talent Acquisition team through our scheduling applications
- Manage day-of-interview operations (point of contact for candidates to ensure interview experience is frictionless
- Develop and implement strategies, workflows, and processes to make the talent acquisition process seamless and scalable
- Assist with ATS (Greenhouse) optimization and training (including documentation in our company wiki)
- Maintain high integrity and accuracy of ATS (Greenhouse) data
- Provide Tier 1 support and day-to-day issue resolution to end-users of our ATS
- Complete reference checks for candidates at the offer stage as needed
Requirements:
- Bachelor’s degree or equivalent work experience
- 1+ years of experience in Talent Acquisition/Human Resources/Administration preferred
- Ability to work in office from our Bengaluru office four (4) days per week
- Exposure to Applicant Tracking System (ATS)
- Fast-growing startup experience preferred
- Excellent analytical/quantitative skills and the proven ability to translate analysis into actionable tasks
- Exceptional interpersonal skills with the keen ability to develop rapport with diverse candidates
- Ability to develop strong trusting relationships in a demanding and high-performing work environment
