Browse All Jobs

Head of IT Operations & Information Security

Head of IT Operations & Information Security in Zurich.
Nexxiot
On-Site
Switzerland
Undisclosed salary
Job Description
Nexxiot, a company digitalizing freight asset management, is seeking a Head of IT Operations & Information Security. This role is based in Zurich, Switzerland. The Head of IT Operations & Information Security will lead Nexxiot’s internal technology infrastructure and security posture to support global growth. He will lead the IT team and external partners to deliver reliable, secure, and user‑friendly systems across all offices. Using Lean principles, he will drive continuous improvement, manage costs, and align IT services with business priorities.

Role involves:
  • Leading and mentoring the internal IT Operations team.
  • Planning, monitoring, and controlling IT budgets.
  • Ensuring reliability and performance of workplace systems.
  • Managing the full lifecycle of business applications and cloud‑based collaboration platforms.
  • Developing and enforcing Lean-inspired processes for incident logging, prioritization, root‑cause analysis, and resolution.
  • Leading evaluation and deployment of new tools that boost productivity and user experience.
  • Partnering with all departments to understand daily IT needs.
  • Developing and delivering onboarding and ongoing IT training sessions.
  • Defining and enforcing the ISO 27001 Information Security Management System (ISMS).

Requirements:
  • 8+ years in IT operations or infrastructure management, with at least 3 years in a leadership role.
  • Proficient in managing cloud-based collaboration platforms (Office 365, Slack, Atlassian) and endpoint management solutions (Intune, Defender).
  • Hands‑on experience with Dynamics 365 Business Central, Pipedrive, and Personio.
  • Strong understanding of ITIL processes (incident, problem, change management) and ISO 27001 requirements.
  • Proven track record of implementing Lean or continuous‑improvement methodologies in IT operations.
  • Excellent leadership, coaching, and stakeholder‑management skills.
  • Clear communicator, able to translate technical concepts for non‑technical audiences.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Relevant certifications (ITIL Foundation, ISO 27001 Lead Implementer, or equivalent) are a plus.
  • Fluent in English; German proficiency advantageous.
Apply Manually

Nexxiot

Nexxiot is a global leader in digitalizing freight asset management, overseeing the world’s largest network of connected intermodal containers and railcars. The company provides unparalleled real-time data and insights, streamlining fleet management and automating logistics processes for its clients. Its resilient IoT devices offer long-term visibility into cargo events, enhancing safety, security, and operational efficiency. With headquarters in Zurich, Switzerland, Nexxiot operates globally with offices in Europe and North America, maintaining a presence in key depots, ports, and rail yards.

All Jobs at Nexxiot (8)