Administrateur(rice) Salesforce

Job Description

MaintainX is seeking a Salesforce Administrator to join their team in Montreal, Canada, or remotely in the United States or Canada. This role is crucial due to MaintainX's rapid growth. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a deep understanding of Salesforce administration.Responsibilities:

• Maintain, customize, and optimize Salesforce to support sales, marketing, and customer service processes.
• Manage Salesforce roles, profiles, and permission sets, ensuring appropriate access levels and security.
• Document and optimize Salesforce processes.
• Resolve internal support tickets, including troubleshooting issues.
• Provide user training through documentation and live training sessions.
• Act as a key stakeholder in operational and cross-functional projects.
• Work with GTM partners to provide expertise in building and growing critical business processes.
• Develop and maintain reports and dashboards to provide actionable insights to management and users.
• Ensure data hygiene and integrity through routine cleaning activities and the implementation of validation rules.

Requirements:

• Bachelor's degree in computer science, information technology, or a related field, or related professional experience.
• Strong experience as a Salesforce Administrator, preferably with a Salesforce Administrator certification (ADM-201 or equivalent); 5+ years of experience.
• In-depth knowledge of Salesforce configuration, customization, and administration.
• Salesforce CPQ certification is essential for this position.
• Proficiency in Salesforce Lightning Experience, workflows, process builder, and data management.
• Familiarity with Salesforce automation tools and integration capabilities.
• Excellent proficiency in Excel.
• Experience building flows, formula fields, and roll-up summary fields.
• Excellent communication, time management, problem-solving, analytical, detail-oriented, and interpersonal skills.
• Ability to work cross-functionally, manage multiple priorities, and work in a constantly evolving environment while maintaining a high level of quality.

Benefits:

• Competitive salary and significant equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take the time off you need.