Partner Research & Success Manager

Job Description

• Supporting a portfolio of customer relationships across a range of research projects.
• Collaborating with the Partner Research and Success team in providing project management support.
• Summarizing the findings of customer analyses in Truveta branded reports, slide decks, and papers.
• Collaborating with the broader team to maintain and improve internal team processes, standards, and workflows.
• Facilitating programing that ensures customers receive maximum value from their engagement with Truveta.
• Maintaining internal visibility at Truveta as a customer advocate and voice.

• 4+ years of experience working in a field which developed exposure to and understanding of real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions.
• 2+ years of experience in customer success, account management, or consulting, ideally with a focus on life science customers.
• Strong project management skills, great written and oral communication, and a willingness to ask questions.
• Ability to work independently, take ownership of deliverables, navigate ambiguity and juggle multiple projects simultaneously.
• Proactive mindset that can operationalize implementable solutions and quickly solve problems.
• Superb attention to detail and ability to complete tasks in a timely manner with a high degree of accuracy.
• Understanding of scientific and/or technical information and ability to communicate to less familiar audiences.
• Maintains a high degree of professionalism and enthusiasm

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities